Zamil AC Smart Mobile App was designed with two things in mind: mobile, and you. With Smart Mobile App, you can register your case (i.e. service request / problem) anytime, anywhere through any mobile devices that you may have. It combines an intuitive interface with a robust set of features. Further this App will enable you to seamlessly access case (service request’s) status and updates from your mobile & rate our technicians based on your service experience.
Here are just a few of the useful features you can exercise when you start using app.
§ Dual Language Support (English and Arabic)
§ Customer can initiate Case (Service request) by attaching screenshots, recording audio through application only
§ Track and monitor initiated Case Status
§ Online Customer Feedback Rating for resolved cases
§ ZAC Offered Products Details
§ Registered Customer Settings multiple Options like language change, address, Email and password change
§ Auto Email and SMS notification for User Registration and Case Initiation